Alpha Bank moved into the FYROM market in 2000 when it acquired Kreditna Banka AD Skopje which it renamed Alpha Bank Skopje. In 2009 the Bank’s network consisted of 25 Âranches, 11 of which were in Skopje, and 14 in different provinces of the country.
2009 was a year of organisational changes for the Bank. Among other things, a new organisational structure was introduced to bolster the retail banking and risk management units, and central services were relocated to new facilities right in the heart of Skopje. The new central building now houses all divisions relating to the bank’s products and customers, thereby ensuring more effective operations and development.
Alpha Bank Skopje’s policy is focused on improving the quality of its portfolio, on collecting loans in arrears and on the balanced development of its operations. Particular emphasis was placed on promoting new products, and priority was given to attracting deposits. Some of the new deposit products offered were the ''T.D. in advance'' with interest being paid up front, ''Alpha Progressive'', a time deposit whose interest rate increases every month, ''Alpha Monthly Income'' a time deposit with a monthly interest payment, and ''Alpha Instant Deposit'', a 12-month time deposit with a fixed interest rate that allows consumers to obtain all the interest up front the minute they deposit their cash.
Alpha Bank Skopje also took part in the 7th International Fair ''Finances, Business Opportunities and Economic Development - Finexpo 2009'' held in Skopje. This is an international trade fair for the financial sector and new business activities which seeks to modernise the financial system via the mutual exchange of knowledge and experience.